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19

November

2024

MSFS 2024 Top Known Issues

Microsoft Flight Simulator 2024 has launched! We are incredibly proud of what we were able to accomplish with this new release and this is without any doubt our most ambitious simulator ever. During the final days of development of this huge project, we discovered a few issues too late to address for the launch:

Xbox Series X|S

  • The sim may become unresponsive or can even crash when using certain large aircraft (e.g. Airbus 330-743 Beluga XL, Airbus A400M, Boeing 747 8, etc.) near large custom airports (e.g. KLAX, LFPG), KJFK, etc.).
    • We are currently working on a fix that we hope to roll out soon.
  • The sim becomes unresponsive when invoking the Guide on the Ready to Fly screen and while in active flight.
    • Workaround: Press the (default) A button to enter active gameplay, press the (default) Menu button to pause gameplay, then select Resume and the sim should respond to input as normal.

Backwards Compatibility (PC & Xbox Series X|S)

  • Over 7,790 add-ons from the MSFS 2020 in-sim marketplace have been successfully converted to MSFS 2024, but we recently discovered that some items are incompatible and can block MSFS 2024 from loading altogether. As you can imagine, given the variety of content that has been created and the creative coding in certain offerings, there is not a one-size-fits-all solution to backwards compatibility. Our team is performing a previously not planned validation step of checking whether add-ons can be successfully loaded in the simulator, and thus far almost 4,000 items have been verified.
    • This work is in progress and will continue for the coming days and we ask for your patience during this process. We understand how important backward compatibility is to you, and we are working diligently to make as much content available to you as quickly as possible. We are proceeding cautiously because our top priority is to provide the best simulation experience possible.
  • As this content becomes available to you, please note that it has not yet been validated as functional by Developers.

Additional content not showing up

  • If you have purchased an edition other than Standard, your content won’t be available to use on the first launch.
    • Workaround: Close the game, and launch the game again.
    •  We are aware of reports of aircraft missing from the My Library and Aircraft Select screens in Microsoft Flight Simulator 2024. This issue is related to the server issues we are currently working to resolve. Please stay tuned for further updates.

Steam – Can’t sign in because the mouse pointer doesn’t work

  • You might be unable to sign in to your Microsoft account when launching in full-screen mode because the sign-in pop-up is not clickable.
    • Workaround: Please use the TAB key to get to the “enter email” and “password” fields, and the sign-in button.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience. We feel very fortunate that Microsoft Flight Simulator has a vibrant, highly informed and passionate community which has been invaluable on our journey to continually improve the simulator. Our motto is “for the community – with the community”, which means that we will continue to carefully listen to your feedback and suggestions to help guide our development efforts.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience. We feel very fortunate that Microsoft Flight Simulator has a vibrant, highly informed and passionate community which has been invaluable on our journey to continually improve the simulator. Our motto is “for the community – with the community”, which means that we will continue to carefully listen to your feedback and suggestions to help guide our development efforts.

Thank you for embarking on this incredible adventure with us. We hope you enjoy Microsoft Flight Simulator 2024.

The Sky Is Calling!

The Microsoft Flight Simulator Team